🛠️ Customer Support

We’re here to help you!

At My Khadi Foundation, customer satisfaction is as important to us as empowering our artisans. Whether you have a question about your order, need help with a return, or just want to know more about our products, we’re here for you.

📞 Contact Us

Customer Care Hours:
Monday – Saturday: 10:00 AM to 6:00 PM (IST)
Closed on Sundays & National Holidays

📧 Email: mykhadifoundation@gmail.com

☎️ Phone: +91-7398645874

💬 Live Chat: Available during business hours

📍 Head Office: Sultanpur Rd, Gangaganj, Lucknow, Uttar Pradesh 227125

🔍 Quick Help Topics

📦 Order & Shipping

• Track your order status [🔗 Track Order]
• Estimated delivery: 3–7 business days (India) | 7–15 days (International)
• Free shipping on all orders

🔁 Returns & Exchanges

• Easy 7-day return/exchange window
• Items must be unused, unwashed & in original packaging
• Custom or made-to-order items are not eligible [🔗 View Return Policy]

💳 Payments

• Secure checkout via Cashfree Payments, UPI, Credit/Debit cards
• COD available on selected PIN codes

👚 Product Queries

• Sizing charts available on each product page
• For customization, email: mykhadifoundation@gmail.com
• Need help choosing the right fabric? Contact us anytime!

🧵 Artisan-Made. Customer-Focused.

Every order you place supports real artisans. If something isn’t right, we’ll make it right. That’s our promise.

🙏 Thank You

Thank you for choosing My Khadi Foundation — your support helps us continue reviving India’s craft heritage while building a sustainable future.