🚚 Delivery Policy

At My Khadi Foundation, we are committed to delivering your orders in a timely, safe, and eco-friendly manner.

🕒 Shipping Time

📦 Orders processed within 2–3 business days

🇮🇳 India: Delivery in 5–7 business days from dispatch

🌍 International: Delivery in 10–15 business days (destination-dependent)

💸 Shipping Charges

✅ Free shipping within India

✈️ International shipping calculated by destination & weight

🔍 Order Tracking

📩 Once shipped, you’ll receive a confirmation email/SMS with your tracking number

🔄 Return & Exchange Policy

We value your trust and ensure the quality of our handcrafted Khadi products. If you’re not fully satisfied, we’re here to help.

✅ Eligibility for Return/Exchange

🔁 Return/exchange within 7 days of delivery

📦 Items must be unused, unwashed, and in original packaging

⚠️ Only damaged, defective, or wrongly delivered items are eligible

🚫 Personal care/hygiene products & customized orders are non-returnable

📝 Return Process

📧 Email us at mykhadifoundation@gmail.com within 7 days of delivery

🧾 Mention your order number and reason

🕒 We’ll respond within 24–48 hours with next steps

💰 Refunds

✅ After inspection, we’ll confirm the status

💳 Approved refunds processed within 5–7 business days

🚫 Shipping charges are non-refundable, unless the item is defective/incorrect

❌ Cancellations

🚫 Cancel before dispatch by contacting our team

📦 Once shipped, the order cannot be cancelled