Khadi Natural Complete Skincare Gift Pack

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•  Delivery & Return

  Delivery & Return Policy

  Delivery Policy

  At My Khadi Foundation, we are committed to delivering your orders in a timely, safe, and eco-friendly manner.

  Shipping Time

  • Orders are typically processed within 2-3 business days.
  • Delivery within India usually takes 7-8 business days from the date of dispatch.
  • International shipping (if available) may take 10–15 business days depending on the destination.

  Shipping Charges

  • Free shipping on all orders (India only).
  • International shipping charges will be calculated based on destination and weight.

  Order Tracking

  Once your order is dispatched, you will receive a shipping confirmation email or SMS with a tracking number to follow your order status online.

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  Return & Exchange Policy

  We take great care to ensure the quality of our handcrafted Khadi products. However, if you are not completely satisfied, we are happy to help.

  Eligibility for Return/Exchange

  • Products can be returned or exchanged within 7 days of delivery.
  • Items must be unused, unwashed, and in their original condition and packaging.
  • Only damaged, defective, or wrongly delivered items are eligible for return/exchange.
  • Personal care and hygiene products, or customized orders, are non-returnable.

  Return Process

  1. Email us at mykhadifoundation@gmail.com within 7 days of delivery
  2. Mention your order number and the reason for return/exchange.
  3. Our team will respond within 24-48 hours with further instructions.

  Refunds

  • Once the returned item is received and inspected, we will notify you of the status.
  • If approved, a refund will be initiated within 5–7 business days via the original payment method.
  • Shipping charges are non-refundable unless the product is defective or incorrect.

  Cancellations

  • Orders can be cancelled before they are shipped by contacting our customer care team.
  • Once dispatched, the order cannot be cancelled.

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  Contact Us

  For any questions or assistance, please contact: 📧 Email: mykhadifoundation@gmail.com 📞 Phone: +91-7398645874

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